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Shipping Terms & Conditions

Shipping Flat Rates and Free Shipping Thresholds:

- Free shipping with any order exceeding $250 (Not including tax and/or freight/oversize items).

- Orders $100-$249.99 will be assessed a flat $10.95 shipping rate.

- Orders $99.99 or less will be assessed a flat $12.95 shipping rate.

- Oversize charges, expedited shipping, LTL truck shipments/freight shipments, and residential delivery fees are assessed by the carrier and billed by SME, Inc. USA under the terms of your account.

- Current customers with special individual shipping incentives will be maintained for now. (example: a flat $8.95 less than $250).

Please be advised that additional charges may be assessed by the carrier when shipping oversize items, freight items, or when shipping to a rural or residential address. An SME, Inc. USA team member will contact customers about shipping surcharges and reserves the right to assess additional charges. 

An "address correction fee" assessed by FedEx/UPS is an example of a surcharge and is primarily due to an incomplete or inaccurate address being provided upon checkout. Our current surcharge rate is $14 for Standard Ground Shipping and $25 for Express Shipping. Delivery confirmation numbers and tracking numbers will be provided via e-mail for most orders. Emails are sometimes blocked by anti-spam software, so please be sure to add smeincusa.com as an approved sender.